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Frequently Asked Questions

Most frequent questions and answers

Classes run for 30 minutes. 

The students are continuously assessed by their instructors and office staff. Every child is unique, learning different skills at different rates. Some may learn side breathing quickly, but may take a while to learn breaststroke etc. Should you ever have any queries or concerns regarding your child’s progression, please feel free to discuss it with the coordinator on duty.

Children are booked in for one class per week on a regular basis.

Yes, the pool is heated to between 32 and 33 degrees celsius all year round.

until properly toilet trained must wear a swim nappy. Huggies little swimmers are by far the best, there are cheaper ones on the market but from experience they can let you down…… Carers can wear what ever makes them comfortable.

All of our ‘Babies and Toddlers’ classes require each child to be accompanied in the water by a responsible adult. Our classes are designed to teach you confidence in the water with your child.

Babies & Toddlers –
Starfish – Up to 8 children in a class with parent and instructor
Learn to Swim
Jellyfish – Up to 4 children per instructor
Stroke Development 
Squid – Up to 5 children per instructor
Turtle – Up to 5 children per instructor
Seahorse – Up to 5 children per instructor
Mantra – Up to 5 children per instructor

Most children can start lessons without a parent/guardian at 4 years of age. This will depend of the child’s swimming ability.

With our pool being heated to 33 degrees there is no need for children to wear rashest or wetsuit. These items of clothing can make the children colder and can imit their movement.

Infinity Swim prides itself on A1 water quality, this is partly due to our compulsory CAPS ON policy for all children 3yrs and above, attending a class without a carer present in the water. Wearing a cap enhances your childs lesson by:

•   Allowing goggles to slide on with ease
•   Keeping goggles in place and not becomeing tangled
•   Keeps hair out of eyes and predominantly dry, this is extremely important for the winter months.

Caps can be purchased at the pool, any sports store or big retail outlet such as BIGW for a minimal cost.

We also ask that all swimmers wear appropriate attire. Uniforms are part of nearly all sports, swimming is no different! To allow correct stroke and kicking technique to be taught children need to wear the following:

Until properly toilet trained must wear a swim nappy. Huggies little swimmers are by far the best, there are cheaper ones on the market but from experience they can let you down…… Carers can wear what ever makes them comfortable.

A one piece swim suit or sports bikini if it has no ties. Tie-up straps when loose or become undone cause distraction and can cut into class time. We have a saying: “The less time spent adjusting the more time spent learning” Half an hour goes very quickly!

Speedo’s or fitted trunk short, no boardies or rash vests. Boardies hold water become heavy, and create drag, rash vests can make the child cold and also hold unwanted water. Save these for the beach..!

When your child is learning to swim it is important they feel as comfortable as possible. Goggles play a vital role in this. They allow great vision underwater and keep water out of precious eyes. During the early years 0-3 we don’t enforce the wearing of goggles. As children progress to learning strokes, we then ask that they have their own goggles at every lesson. When purchasing make sure they fit your child’s face properly, many different styles and sizes are available.

To make your families time at Infinity run smoothly,

• All equipment should be adjusted and ready to go before you get to the pool.
• A dress rehearsal at home is a great idea for your little ones who may be apprehensive or a tad nervous. Practice wearing caps in the shower or bath and goggles too.
• Find out your instructors name so you can talk about what your child can expect when they arrive
• Above all ensure the experience is a positive one.

Learning to swim is a wonderful gift, a skill they will have for life, taking time out of your day to make this happen makes you a wonderful person in your childs life..

Yes, we offer make-up classes if your child is not able to attend their regular lesson and if we have notified us within the prescribed timeframe.

Make-up classes cannot be cancelled or rescheduled once they are booked, if this is the case then they will be forfeited. All make up classes are to be booked and completed by the end of each school semester or they will be forfeited. Make-up classes are to be schedule outside of the child’s regular booked swim lesson time and whilst the child is enrolled with the swim school.

Make-up classes are subject to availability and cannot be guaranteed.

NEED  AN ASSESSMENT for your Child?

We do assess for your child's level. Make an appointment

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